Today I want to share a bit about First Rate Financial, the mortgage brokerage that Alaska Mortgage Momma operates underneath. There are many mortgage companies to work with; for us, First Rate Financial was the best choice for my business. Every day, I am so thankful for the opportunity, leadership, and support that First Rate Financial offers.
Why I Chose First Rate Financial
When I decided to start the Alaska Mortgage Momma team, I knew that I needed to be at a company with a basis in professional development and customer service. Everyone has had those jobs that you dread going to, and you count the minutes until you get to leave. I wanted to work with a company that made me excited to go to work. It was super important for me to be at a company that not only served its clients but supported its own team too. First Rate Financial checked all those boxes.
Jason Wooten, Justin Harris & Adam Heafner are the three owners of First Rate Financial. After doing lots of mortgage loans independently for many years they came together with a vision in 2018. Each of them brings a unique set of strengths and experiences to the company and mortgage industry. It is a privilege to be under their leadership and grow alongside them.
The company culture can be felt in our mission and values statement. It resonates with me every time I read it over.
Mission
To have a positive impact on the community and the people we serve, our team members, referral partners, and clients.
First Rate Financial Core Values
- Personal & Professional Growth – We are committed to investing our resources into our team members, referral partners, and clients to help them achieve their goals.
- Honesty & integrity – We say what we do and we do what we say. We communicate the truth to our team members, referral partners, and clients. We own our mistakes.
- Excellent Customer Service – We set high expectations and then deliver more than is expected. We don’t make excuses. We deliver results in every area that we have control!
- Relationships – We are committed to nurturing deep and lasting relationships with our team members, referral partners, and clients. We understand that they are the lifeblood of our business. We go out of our way to let them know we care by our actions and attitude.
- Magnetic Culture – We are a place where people want to be. We have a production-based environment that is professional, comfortable, and FUN! We bring out the best in each other.
First Rate Financial Company Culture
The First Rate Foundation is my ABSOLUTE favorite part of being at First Rate. We take $100 from each closing we have and we use it to do great things in the community. We are always looking for opportunities to help people that we have connected with, and can have a sizable impact on the situation. In 2021 as a company we were able to donate over $120K back into our community, into families who needed a little extra help in whatever life situations had come up for them. Stay tuned for ways to get involved in our Foundation as it grows!! It is going to be awesome!!
Not only does their mission and values align with my own, the way that everyone supports each other is something that makes me love my work every single day.
The mortgage industry can be competitive, as you want to have as many clients sent to you as possible. I love FRF because everyone who works here values community over competition. Our shared goal is to serve our clients in the best way possible; this means collaborating instead of competing. It is not uncommon to find First Raters out in the community together creating a positive impact on people all the while running teams of their own.
I firmly believe that people who are happy at their jobs are just happier in life. We spend so much time at work and with our team, and it is a pleasure to work with my First Rate Financial family. The support, professionalism, and service that we receive as members of the FRF team is the reason that we love working here. So, whether you work with the Alaska Mortgage Momma team or one of the other originators here at First Rate Financial, you will be well cared for because we are well cared for!
If you would like to start the process of finding a mortgage, get in touch!
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